STREET OUTREACH · HOSPITALITY HUB

Support starts
with trust.

Meeting people where they are. Listening first. Finding a way forward, together. Connect with the Hub STREET OUTREACH · HOSPITALITY HUB

Support starts
with trust.

Meeting people where they are. Listening first. Finding a way forward, together. Connect with the Hub STREET OUTREACH · HOSPITALITY HUB

Support starts
with trust.

Meeting people where they are. Listening first. Finding a way forward, together. Connect with the Hub

I NEED HELP

Let’s find a starting point.

Call the Hub to talk about connecting with support, or explore services available at our campus.

I’M CONCERNED ABOUT SOMEONE

Help make a connection.

Call the Hub and let staff know you are helping someone connect with Street Outreach. Ask about coverage and the appropriate next step.

Share personal details directly with staff, rather than in a public comment.

PEOPLE FIRST

Trust takes time.
We start by listening.

Street Outreach connects with people experiencing homelessness throughout the community. Our team takes time to understand each person’s circumstances and explore the support they are ready to receive.

A Hub outreach team member connecting with someone in the community

ONE CONVERSATION AT A TIME

A relationship. A plan. A next step.

01

Build trust

We make connections through patient, respectful conversations. Trust can grow over more than one visit.

02

Understand needs

We listen to each person’s situation and the barriers they face, offering case management in the community.

03

Connect with support

We help people navigate documents, referrals, and connections to shelter, healthcare, housing resources, and other services.

RESPECT. PATIENCE. POSSIBILITY.

Every person has a say
in their next step.

Our approach centers kindness, inclusion, and respect for each person’s choices.

Two people standing beside the Hub outreach Jeep outside the Hospitality Hub

CONNECTED TO A WIDER COMMUNITY

Support doesn’t happen alone.

Outreach specialists work alongside Hub colleagues and community partners to connect people with resources that fit their circumstances.

Guest Services offers another starting point at our campus. Work Local provides a separate pathway to learn about temporary work opportunities.

UNDERSTANDING OUTREACH

Questions about connecting.

The team builds relationships with people experiencing homelessness, provides case management in the community, and helps connect people with resources and services.

Yes. Contact the Hub for guidance on connecting someone with support. Our team can explain the available next steps.

Building trust can take time. Our team approaches people with patience and respect, recognizing that each person has choices about the support they receive.

You can start at reception at 590 Washington Avenue in Memphis. Call to confirm Guest Services hours before you travel.

BE PART OF THE WORK

Help make the next connection.

Your support helps the Hub connect people with resources on their journey out of homelessness.