EVERYONE DESERVES A PLACE TO CALL HOME

A place to start.
A path forward.

Facing homelessness or worried about your housing? Visit the Hub to ask about services and possible next steps. Plan your visit Explore services 590 WASHINGTON AVENUE

Come as you are.

Start with an in-person visit. Our team can help you explore resources and possible next steps. Find the Hub A STRONGER MEMPHIS STARTS WITH ALL OF US

Help make
home possible.

Your support connects people with the resources they need to move forward. Support the Hub An adult and child embracing in an outdoor courtyard Hospitality Hub team welcoming a family into a new home

GET HELP AT THE HUB

Free services.
Human connection.

590 Washington Avenue
Memphis, TN 38105

REGULAR GUEST SERVICES HOURS

Monday–Friday

9 a.m.–noon and 1–3 p.m.
Services pause from noon to 1 p.m.

Partner calendar & schedule exceptions →

Support starts with a conversation

What do you need
to move forward?

Facing homelessness or worried about your housing? You don’t have to have all the answers. Visit the Hub to talk through your circumstances and ask about possible next steps.

Case counseling takes place in person.

01 / Shelter & housing

A place to stay.

Shelter availability changes throughout the day. Visit in person to ask about options. The Hub does not reserve beds or rooms, and placement is not guaranteed.

Plan your visit →

02 / Essential services

Room to regroup.

Mail, phones, Wi-Fi, restrooms, and connections to partner services can help you take the next step.

Explore guest services →

03 / Identification

A way forward.

Get help obtaining birth certificates and Tennessee identification. Ask our team in person about where to begin.

Find service information →

Rent & eviction concerns →

Discuss your circumstances and ask about resources or referrals.

Work & income →

Explore Work Local and next steps toward employment.

Supporting someone else →

Find a starting point for a friend, family member, or neighbor.

The illuminated Hub sign above our Memphis campus entrance

Come as you are.

590 Washington Avenue
Memphis, TN 38105

View service hours & partner calendar →
Questions about hours or directions?
Call (901) 730-1736

Make your first visit

Start with an
in-person visit.

Case counseling takes place at the Hub. Start by speaking with staff when you arrive.

01 / Check service hours

Find the Hub’s location and current service information before coming.

02 / Visit in person

Let staff know what brings you to the Hub and ask about case counseling.

03 / Discuss possible next steps

Work with staff to explore options that fit your circumstances and program requirements.

Extreme weather: Warming and cooling center hours and locations vary by event. Find current updates →

PLAN BEFORE YOU VISIT

Service hours &
partner calendar.

Hub services are free. Visit us at 590 Washington Avenue, Memphis, TN 38105.

Monday–Friday

9 a.m.–noon and 1–3 p.m.
Unless noted otherwise. Check the calendar for partner services and schedule exceptions.

Partner services

Partners visit the Hub to offer services such as food stamps assistance, haircuts, legal assistance, and showers. Check the calendar for current dates and times. Partner event times are separate from regular Guest Services hours.


Your questions, answered

Before you arrive.

A few answers before you visit.

Questions about hours or directions?
Call (901) 730-1736 →

No. The Hub does not reserve shelter beds or rooms.

Availability can change by the hour. The women’s shelter and Hub Studios may be full at one point and have an opening later. An opening is not guaranteed, even if space was available earlier. Priority is generally given to people who are physically at the Hub. This website does not show live availability.

No. Case counseling takes place in person at the Hub. Call for questions about hours or directions; visit the Hub for case counseling.

When you visit, tell our team who needs support and the ages of any children or young adults coming with you. The Hub has different housing and shelter programs, including Hub Hall for young adults ages 18–24. Possible options depend on program requirements and availability; placement is not guaranteed.

The Hub helps guests obtain birth certificates and Tennessee identification. If missing documents are keeping you from moving forward, ask our team in person about where to start.

Hub services are free. Check the service hours and partner calendar before visiting.

Visit the Hub to discuss your circumstances with a case counselor and ask about resources or referrals. Financial assistance is not guaranteed; it depends on program requirements and available resources.

A stronger Memphis starts with all of us

Help make
home possible.

The Hub connects people with the resources they need to exit homelessness. Your support helps make that work possible.

Volunteer your time →

Give essential items →

Learn about our work →