The Hub was founded in 2007 by the Downtown Churches Association. For the first few years, the Hub was completely run by volunteers from those faith communities, who were passionate about making this city a great place for everyone.

Today, volunteers continue to be a core part of our team, helping us to extend hospitality to all of our guests. Dedicated volunteers help with maintaining our physical space, running workshops and activities, and supporting our team in other ways.

Types of Volunteer Service

We strive to provide a healing environment for our guests and a range of educational, fun, and empowering workshops and activities for our guests. Volunteers bring their expertise, creativity, and resources to serve the Hub and our guests in the following ways:

• General: donation sorting, administrative support
• Life skills: health & nutrition, finances, job readiness, personal planning/goal-setting
• Wellness: yoga, dance, meditation, hair styling, manicures, facials
• Fun/social activities: art, crafting, crocheting and knitting, book club, etc.
• Meals: drop-off prepared meals for Hub Hotel (30-40 guests) or Hub Hall (10-12 guests); please click here for more information
• For companies, schools, or other organizations looking for group volunteering opportunities, please click here to learn about how to involve your group/company.

Our goal is to match your skills and expertise with the Hub’s needs to create meaningful service opportunities that promote the success and wellbeing of our guests. If you have a skill to share, please contact Serrie Fung, Community Relations Manager, at serrie@hospitalityhub.org or 901-538-7763.

Important Information
The Hub works with vulnerable populations. Our guests put an immense amount of trust in the Hub and its staff and volunteers. We have a responsibility to promote the welfare of all of our guests, including children, and to keep them safe. All volunteers must adhere to the Hub’s Safeguarding Children & Adults At-Risk Policy. Depending on the nature of specific opportunities, prospective volunteers may be required to undergo additional steps including interviews, training, probation periods, and background and reference checks.