Services Available at the HUB

The following are services available at the HUB, many of which are unduplicated throughout the city.

• Hospitality: Access to refreshments and restrooms
• Resource identification and referrals
• Counseling
• A temporary mailing address
• Use of telephone to make local and long distance calls
• Access to computers
• Locker storage
• Assistance with acquiring identification/birth certificates
• Traveler’s aid: local (MATA passes) and long distance
• Shelter vouchers
• The Breakfast Club – a program for persons with alcohol and/or drug addiction
• Access to clergy

Fee: All services are provided free of charge.

Access to Services

Before receiving any services, a new guest must go through an intake interview. New guests can go through intake on Monday, Wednesday, or Friday between 9:30 AM - 1:30 PM

Thereafter, guests receive services on their designated day
between 9:30 AM - 1:30 PM:

• Monday:                 Guests with last names beginning A-H
• Wednesday:           Guests with last names beginning I-P
• Friday:                   Guests with last names beginning Q-Z

Any registered guest can pick up mail, access lockers and make local phone calls on any Monday, Wednesday, and Friday between Noon-1:30 PM

The HUB is not a drop-in center, a day shelter, or a place to hang out. Because we can only let in a limited number of guests at one time due to fire codes, we ask that guests take care of business and exit promptly when they are finished.

A Three Month Program

Guests can use HUB services for up to three months and they are encouraged to use their time productively.

Our expectation is that, within that 90-day period, guests will make significant steps on their journey out of homelessness.