Services

 

 

Services Available at the HUB

The following are services available at the HUB, many of which are unduplicated throughout the city.

  • Hospitality: Access to refreshments and restrooms
  • Resource identification and referrals
  • Counseling
  • A temporary mailing address
  • Use of telephone to make local and long distance calls
  • Access to computers
  • Locker storage
  • Assistance with acquiring identification/birth certificates
  • Traveler’s aid: local (MATA passes) and long distance
  • Shelter vouchers
  • The Breakfast Club – a program for persons with alcohol and/or drug addiction
  • Access to clergy

Fee: All services are provided free of charge.

Access to Services

Before receiving any services, a new guest must go through an intake interview. New guests can go through intake on Monday, Wednesday, or Friday between 9:30 AM - 1:30 PM

Thereafter, guests receive services on their designated day
between 9:30 AM - 1:30 PM:

  • Monday:                 Guests with last names beginning A-H
  • Wednesday:           Guests with last names beginning I-P
  • Friday:                   Guests with last names beginning Q-Z

Any registered guest can pick up mail, access lockers and make local phone calls on any Monday, Wednesday, and Friday between Noon-1:30 PM

The HUB is not a drop-in center, a day shelter, or a place to hang out. Because we can only let in a limited number of guests at one time due to fire codes, we ask that guests take care of business and exit promptly when they are finished.

A Three Month Program

Guests can use HUB services for up to three months and they are encouraged to use their time productively.

Our expectation is that, within that 90-day period, guests will make significant steps on their journey out of homelessness.

 

HUB Hours

 

General Services and Intake Access to Mental Health Workers,
Birth Certificates
V.A. Outreach, Birth Certificates,
and Vocational Rehabilitation
Monday, Wednesday,Friday
9:30 a.m. - 1:30 p.m.
Tuesday, Thursday
9:30 a.m. - 12:30 p.m.
Thursdays
9:30 a.m. - 12:30 p.m.

*Guests must go through intake on M, W, F before receiving any HUB services.