Our History and Role

Opening its doors in May 2007, the Hospitality HUB was founded by the Downtown Churches Association out of a desire to establish a centralized “hub” of information and services for homeless persons in Memphis. We are unique in that we serve as a “point of entry” into the larger network of services offered throughout the city.

Our role is:

• To warmly welcome each person who comes to the HUB. No referrals are necessary
• To access the root cause of each guest’s homelessness through an intake interview
• To make referrals to other social service providers and organizations in the private sector that offer more long-term solutions to problems with mental illness, drug and alcohol addiction, employment and housing
• To assist with short-term and immediate support services and to provide emotional support and guidance to guests for 3 months

Some 2009 HUB Statistics

•  1472  first time visitors received services at the HUB
•  2010 MATA bus passes were distributed to guests for local travel to important appointments
• 470 birth certificates and 258 I.D.s were issued to guests
• 448 shelter vouchers were issued to guests
• 34 long-distance Greyhound tickets were purchased for guests who showed they had employment and a more stable living arrangement in another city
• 89 guests participated in the Breakfast Club, a program for men and woman with drug and alcohol problems. 39 individuals, on graduation from the program, entered a long-term drug and alcohol treatment center
• 253 lockers were assigned to guests (stats kept since 3/31/09)
• Guests accessed our computers 267 times (stats kept since 3/31/09)
• Guests made 1426 local phones calls and 419 long-distance calls (stats kept since 3/31/09)
• 796 individuals signed up to receive mail at the HUB (stats kept since 3/31/09)
• Volunteers put in 4174 hours of service

Funding

The HUB is funded by grants, local churches and private donors. The following churches contribute financially to the HUB:

• Calvary Episcopal Church
• St. Peters Catholic Church
• Trinity Lutheran Church
• First Presbyterian Church
• St. Marys Episcopal Church
• First United Methodist Church
• Ildlewild Presbyterian Church
• Evergreen Presbyterian Church
• First Unitarian Church